Frequently Asked Questions
These FAQs are intended to provide an overview of gaining access to the SKDB. Before registering for the SKDB please ensure that you read the Orbo Technology Developer License and Terms of Service.
What are the minimum computer requirements to access the SKDB?
Hardware
- Colour screen with a resolution of at least 1024x768 pixels
- Mouse and Keyboard
- Soundcard and Speakers/Headphones
- Broadband Internet connection
Supported Browsers
- Internet Explorer 6
- Firefox 2
- Safari 3
- Chrome
- Opera 8
(or later versions)
Browser Technologies
Your browser must have the following technologies installed/enabled:
- Cookies
- Javascript
- Adobe Flash 9 (or later)
- Images
- Tables
- CSS
Other Software
We may occasionally provide supplementary content including but not limited to the following file types - Adobe PDF files, Microsoft Office Word and Excel. We recommend you have software capable of reading these files.
We recommend that you view the sample e-Learning modules to ensure that your equipment is suitable before you register.
What language(s) is the SKDB available in?
At present the SKDB is only available in English.
What support is available on the SKDB?
The SKDB is designed to facilitate learning at the user's pace and the e-Learning modules are accompanied by a variety of supporting resources. In addition, thanks to the community-style approach, you will often find others in the forums who can help you with your questions and problems.
What payment types do you accept?
SKDB fees can be paid using any of the following payment cards: American Express, Laser, Maestro, MasterCard, Visa and Visa Electron. Cash, cheques, bank drafts or money orders cannot be used to pay the Fees.
Why do the SKDB Fees consist of both a Membership Fee and a License Fee?
The Membership Fee is designed to cover the running of the SKDB. The License Fee covers access to Orbo technology itself.
Why is the price different for non-EU based customers?
We are obliged to levy Value Added Tax (VAT) for EU-based customers. In order that all of our customers pay the same overall price the Membership Fee is lower for EU customers as they pay VAT.
How long is Membership for?
Membership and the Developer License run for one year from registration and can be renewed annually. Unlike some service providers we do not automatically renew your Membership and License, however we will notify you well in advance of your License expiry date.